1. What Are Cookies?
A cookie is a small text file that is placed on your device when you visit a website. Cookies allow the Platform to recognise your device and remember information about your visit, such as your preferences or settings, in order to support functionality and improve user experience. Most browsers allow you to control cookies through their settings, including blocking or deleting cookies at any time. Please note that disabling certain cookies may affect the functionality of the Platform.
Cookies may be session cookies, which are temporary and deleted when you close your browser, or persistent cookies, which remain stored on your device for a specified period or until deleted.
2. How We Use Cookies
We use cookies and similar technologies to support the operation of the Platform, including to enable essential functionality, remember user preferences and consent choices, and understand how the Platform is used. Where permitted by law and subject to your consent, cookies may also be used for analytics and advertising purposes. Cookies are not used to identify you as an individual unless you have provided personal data and consented to such processing.
3. Categories of Cookies We Use
Strictly Necessary Cookies — These cookies are essential for the operation of the Platform and enable core functionality, including page navigation, form submissions, security, and consent management. Strictly necessary cookies are always enabled and do not require your consent.
Preference Cookies — These cookies allow the Platform to remember choices you make in order to provide a more consistent experience.
Analytics Cookies — Analytics cookies help us understand how visitors use the Platform so that we can analyse usage patterns and improve performance. They are used only to generate aggregated or anonymised statistics and are deployed only where you have provided consent.
Advertising and Marketing Cookies — These cookies are used to deliver advertising content and to measure the effectiveness of campaigns. They are used only where you have provided consent. This includes cookies set by Meta (Facebook) via our Meta Pixel. We use Google Tag Manager to control the deployment of these cookies based on your consent preferences.
Third-Party and Embedded Content Cookies — Where third-party content is embedded on the Platform, those third parties may place cookies on your device. The use of such cookies is subject to your consent and governed by the relevant third party's own privacy and cookie policies.
4. Third-Party Cookies
Some cookies used on the Platform are placed by third-party service providers that support analytics, advertising, or embedded content. These third parties may act as independent data controllers in respect of any personal data they collect. We do not control the operation of third-party cookies, and users are encouraged to review the relevant third party's privacy and cookie policies for further information.
5. Consent and Cookie Controls
When you first visit the Platform, you are presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You may update your preferences at any time.
You may also manage cookies through your browser or device settings, including blocking or deleting cookies. Please note that disabling certain cookies may affect the functionality of parts of the Platform.
Non-essential cookies are placed only with your consent and are retained for up to twelve (12) months, unless consent is withdrawn earlier.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our use of cookies, the Platform, or applicable legal requirements. Any updates will be published on this page and the date at the top will be updated accordingly.
7. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us at:
- Attn: Data Protection Contact, Switchable Ltd
- Email: legal@switchable.org.uk
- Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk/concerns or by telephone on 0303 123 1113.